There are a few common causes for connection errors, such as error 1009, encountered by Bitdefender VPN:
? You are 一骑当千手游not connected to the Internet一骑当千手游?and can’t access the Internet via Wi-Fi or Ethernet cable. Make sure you have Internet access before using Bitdefender VPN.
? A 一骑当千手游strictly configured firewall一骑当千手游 is preventing VPN connectivity (e.g. 3rd party firewall software, router’s built-in firewall). If you are not sure if your router comes with dedicated firewall or how to turn it off please refer to its manual, contact the manufacturer or your ISP.
? 一骑当千手游Another VPN/Proxy一骑当千手游 is running when you try to connect. In this case, disable the other VPN/Proxy solution.
? You are trying to connect from a 一骑当千手游public Wi-Fi 一骑当千手游such as work, school, airport, etc. which may have blocked the ports required by Bitdefender VPN. You need to contact the network administrator to try and change their firewall settings.
一骑当千手游IMPORTANT!一骑当千手游?Depending on the device you’re currently using, the following ports have to be open:
? ?? 一骑当千手游Windows一骑当千手游: 1194 UDP
? ?? 一骑当千手游Mac一骑当千手游: 500 UDP & 4500 UDP